DRAG
TrailBook.Travel

Faq

FAQ

frequently Ask Questions

Have questions you want answers to?

We specialize in curated travel experiences across Sri Lanka — from cultural and heritage trails to adventure, wildlife, and off-the-beaten-path explorations. Whether it’s a full island tour or a unique day trip, we’ve got you covered.

Absolutely! All our tours are flexible and can be personalized based on your interests, budget, and travel style. Just let us know what you’re looking for.

Yes. All our guides are certified, experienced, and fluent in English. They also receive regular training in safety, local history, and customer service.

Definitely. We go beyond tourist spots to connect you with real Sri Lankan experiences — whether it’s village cooking, meeting artisans, or exploring hidden trails.

Yes, Sri Lanka is generally safe for tourists. We continuously monitor conditions and prioritize traveler safety with secure transportation, vetted accommodations, and trained guides.

Most packages include accommodation, transport, entrance tickets, guided tours, and selected meals. Each package will clearly list what’s included and excluded.

You can book directly through our website or contact us via email or WhatsApp. A member of our team will guide you through the process step by step.

Yes! We welcome solo travelers, couples, families, and small private groups. We tailor experiences to suit all travel types.

Sri Lanka is a year-round destination, but your ideal time depends on the region you want to visit. Our team can help you choose the best season based on your interests.

Yes. We provide 24/7 on-ground support during your journey to ensure your experience is smooth, safe, and unforgettable.

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